Privacy and peer-to-peer payment apps |
Author : Stephen L. Baglione; Louis A. Tucci |
Abstract | Full Text |
Abstract :Apps for our smartphones are ubiquitous. Free apps usually require exchanging personal information. Mobile payments in the U.S. are expected to almost double by 2027. Peer-to-peer (P2P) payment apps are a subcategory of said apps. Venmo is a P2P payment app that gathers user data from their smartphone and publicizes user transactions. A between-subject survey shows respondents are concerned about privacy with P2P payment apps, even when only describing what the app does. Clusters are identified when examining involvement with P2P payment apps. The covariate online privacy was statistically significant; however, age, gender, and social media use were not statistically significant. Two-thirds of respondents displayed the privacy paradox (e.g., valuing privacy but actions are incongruent). Privacy is important, but they are willing to exchange it for the usefulness of a smartphone app.
|
|
Bibliometric analysis of tour guide performance: Trends, influential publications, and emerging research themes |
Author : Aybuke Ozsoy; Nese Yilmaz |
Abstract | Full Text |
Abstract :The quality of tours is significantly influenced by tour guides’ communication skills, regional knowledge, and storytelling abilities. Guide effectiveness depends on factors such as training, skill development, and professionalism in guest care. Given their pivotal role in shaping tour quality and experiences, the literature consistently highlights these effects. The present study aims to make a comprehensive contribution to the existing knowledge in the field by analyzing the academic literature on the performance of tour guides using bibliometric methods. Analysis reveals that the most cited publications on tour guide performance are found in tourism and management journals, such as Tourism Management. The analysis further indicates that China is a leading nation in studies and citations related to tour guide performance, with a notable increase observed since 2012. The most frequent terms—performance and satisfaction—highlight the critical link between guide performance and tourist satisfaction. Notably, the co-occurrence network’s strongest connection is between these terms. In addition, terms such as group tours, leadership, and management have found more space in the literature since the 2010s, and studies on the modeling and effects of guide performance have increased after the 2020s.
|
|
Empowering change: Uncovering the dynamic association between supervisor support, employee engagement, and turnover intention |
Author : Abdelhamid Eladl; Vildan Esenyel |
Abstract | Full Text |
Abstract :This study aims to evaluate the relationship between supervisor support and turnover intention, as well as the mediating role of employee engagement in retail stores in Saudi Arabia. The study’s significance lies in its contribution to the understanding of how front-line employees’ view of the supervision qualities of their superiors impacts their turnover intention. The study offers insights to managers in retail stores by examining whether employee engagement plays a role in mediating the relationship between the two investigated variables. This information could be particularly helpful for supervisors looking to comprehend and adopt effective support when interacting with their front-line employees. The research also holds importance as it can provide insights for training supervisors. The findings of this study have implications for understanding how perceived supervisor support qualities impact the turnover intentions of employees in the retail sector. This information holds value for organizations of all sizes helping them identify management training goals to address the issue of employee turnover intention.
|
|
Less is more! The power of micro-influencers: A systematic literature review |
Author : Emine Kuzoren; Irem Kiris; Ismail Erkan |
Abstract | Full Text |
Abstract :This paper aims to review micro-influencer marketing literature to identify gaps and provide directions for future research. The authors critically assessed 99 articles that appeared in the Scopus database. As a common outcome of the findings and emerging models from studies in the literature, a comprehensive conceptual model is proposed to guide future research. It has been concluded that micro-influencers differ significantly from others in terms of their interaction power and perceived high credibility in social media marketing. Additionally, the findings clarify the uncertainty regarding the classification of social media influencers. The paper not only identifies influencers but also highlights their impact on attitudes towards the brand and consumer behavior. Theoretical and managerial implications are discussed.
|
|
Understanding entrepreneurial culture: Resident perspectives in a post-Soviet transition country |
Author : Azamat Maksudunov; Kyialbek Dyikanov |
Abstract | Full Text |
Abstract :The concept of entrepreneurial culture has frequently appeared in academic studies dedicated to both developed and developing countries. However, this topic has not been sufficiently investigated in the case of post-Soviet Central Asian countries, particularly in the context of Kyrgyzstan. Kyrgyzstan can be an intriguing case study for analyzing entrepreneurial culture, as it has experienced distinct political and economic paradigms throughout its historical trajectory. This paper aims to empirically examine the current state and provide suggestions for the further development of entrepreneurial culture in Kyrgyzstan. This research is based on a conceptual framework developed through a review of existing literature on entrepreneurial culture, along with reports from national and international organizations. Primary data were collected through both online and in-person surveys administered to individuals aged 20 to 70, involving a sample of 319 residents in Kyrgyzstan. According to the findings, the entrepreneurial culture in Kyrgyzstan has evolved since the country’s independence in 1991. Currently, residents hold positive attitudes towards entrepreneurship and its external drivers, except for the policy environment. The prevailing regulatory framework and governmental policies are deemed insufficiently conducive. More specifically, we argue that existing entrepreneurship frameworks and initiatives are predominantly borrowed from international models, often neglecting the unique local context and cultural nuances. Additionally, we urge policymakers to rely on reliable research outputs when making decisions. Measuring and evaluating entrepreneurial culture is important for policymakers, given that expansion and support programs in Kyrgyzstan can foster economic development.
|
|
Examining liberalization of Turkiye through international trade: A panel data analysis of Turkish export figures from 1992 to 2020 |
Author : Yasemin Sukran Ucar; Arzu Kalemci |
Abstract | Full Text |
Abstract :Since the 1980s, Turkiye has implemented numerous initiatives to adapt to the global liberalization process following a period of import substitution policies. These initiatives were carried out with the assistance of international organizations such as the World Trade Organization (WTO). Turkiye officially became a member of the WTO in 1995, expecting that membership would enhance its international trade performance by expanding access to global markets and strengthening trade relationships with other member states. This study aims to analyze the impact of global liberalization on Turkish international trade performance, with a specific focus on exports. The study utilizes panel data analysis of Turkish export data from 1992 to 2020 obtained from the Turkish Statistical Institute. The analysis examines both short-term trends (1992-2000) and long-term trends (1992-2020). Additionally, the study explores the influence of economic freedom indices on shaping Turkiye’s trade performance. The analysis includes Turkish exports to 90 WTO member countries, which are categorized into 48 developed and 42 developing economies. Key independent variables considered include GDP, consumer price indices, exchange rates, and economic freedom indices such as business, trade, and financial freedom. The panel data analysis reveals that Turkiye’s exports to WTO countries experienced growth during the short term (1992-2000) but displayed a declining trend in the long run (1992-2020). Furthermore, data from the Heritage Foundation obtained in 2023 suggest that Turkish exports were negatively impacted by freedom indices post-1996. This study is significant as it sheds light on the various aspects and consequences of trade liberalization, particularly WTO membership, and its effects on a developing economy like Turkiye.
|
|