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PDAM Kab.Banggai is a service company that has the aim of meeting the needs in the field of clean water must provide the best service. The purpose of this research is to analyze service quality based on customer satisfaction and find out the factors that affect service quality to get a solution to the causes of problems based on service quality. This research will use the servqual method to measure service quality with the level of perceptions and expectations of consumers in the services provided by service providers. Furthermore, the Importance Performance Analysis (IPA) method is used in measuring the level of importance and performance so that the company can find out the attributes that need to be improved and maintained in service based on a Cartesian diagram and will produce a basis for customer satisfaction. After that, the Fishbone Diagram is used to analyze the consequences by finding and describing the factors that cause the existing problems. Then given the proposed improvements and submitted PDAM to be followed up by PDAM Kab.Banggai. The results of the Service Quality analysis of the quality of service of PDAM Kab. Banggai obtained a negative Gap in the Reliability dimension at attribute B5 (-1.200), in the Responsiveness dimension obtained a negative Gap at attribute C1 (-1.140), at attribute C2 with a negative Gap (- 1.120) and in the Assurance dimension with a negative Gap (-0.560). The results of the analysis using Importance Performance Analysis obtained 4 attributes that are among the top priorities for improvement, namely the attributes contained in quadrant I. The four attributes that are the top priorities for improvement are the ease with which customers can submit complaints online to the PDAM, employees are responsive when answering complaints from customers through online media such as whatsapp, officers contact customers when they cannot fulfill the specified repair promise and the use of PDAM services Kab. Banggai is guaranteed to be safe when making payment transactions. The proposed improvements given to PDAM Kab. Banggai are Attribute D2, namely conducting a re- check before making payment bills to customers, collaborating with third parties such as banks and outlets (indomaret, alfamidi, etc.) and making payment applications directly linked to PDAM accounts so that there is no manipulation during the payment process. Attribute C2 is instilling a sense of responsibility in officers and openness to customers to contact customers as soon as possible if something happens or cannot fulfill the specified repair promise, the need to make SOPs so that they have standard provisions for contacting customers if they cannot fulfill repair promises and provide facilities to contact customers. Attribute C1, namely recruiting Customer Service and implementing a 24-hour work shift system to be available if there are complaints via messages or calls, implementing online complaint services for 24 hours to be responsive to answering customer complaints and providing social media accounts that are always updated to provide information about PDAM and responsive when there are complaints from customers online. Attribute B5, namely implementing a work shift system for officers who are available when there are complaints via messages or calls, implementing online complaint services through social media and providing media for customers to submit complaints online such as providing PDAM contact numbers that are always active 24 hours. For further research, it is hoped that it will be able to research to implement the proposed improvements provided and analyze the quality of service after implementing the proposed improvements provided by the author so that the effectiveness of the services that have been implemented can be known.

This research examines the possibilities and dangers associated with using social media for learning Arabic in Indonesia. This work aims to address research difficulties by utilising library-based research methods, which involve analysing data obtained from various sources such as publications, papers, journals, scientific articles, and related books. Next, we will examine the potential and concerns associated with the evolution of social media in the context of Arabic language acquisition. The findings revealed that educational opportunities encompassed convenient access to information and learning resources, widespread availability of global connectivity and language exchange, innovative learning methods, global reach and interactive teaching, and enhanced ease and effectiveness of student-Arabic-teacher interaction. The risks associated with using social media in education include distractions from irrelevant content, exposure to inappropriate material that can have a negative impact on students, technical issues such as unstable internet connections, and high data costs, particularly in remote areas.

This article deals with hydro-climatic factors and their health impacts in the town of Ouéllé in a context of climate change. The aim of this study is to show the impact of hydro-climatic determinants on the spatial distribution of pathologies in the town of Ouéllé. The methodological approach used was based on data collection techniques ranging from documentary research to field surveys. Interviews were conducted with experts, while questionnaires were administered to 100 people living in the urban area of Ouéllé. In addition, photographs of the spatial units were taken using a Redmi 9A smartphone, followed by the collection of geospatial data using the UTM Geo map mobile application for data collected in KML (Keyhole Markup Language) format on the Android operating system. We also used statistical data analysis techniques to process the data. The results showed that the main hydro-climatic factors in Ouéllé are rainfall, temperature and wind. The diseases linked to these hydro-climatic factors are malaria, which is the main health risk, accounting for 63% of consultations in 2023, followed by typhoid fever (8%) and acute respiratory infections (ARI) (3%).

This study aims to analyze the influence of Social Influence, Hedonic, Perceived Usefulness, Perceived Easy to Use, and Attitude on E-WOM. A total of 238 valid data have been obtained to conduct research. The data obtained will be analyzed using the SmartPLS data analysis method to test direct and indirect relationships between variables. The results of this study show that Social Influence, Hedonic, Perceived Usefulness, and Perceived Easy to Use have a significant effect on buyer Attitude. Attitude, Hedonic, and Perceived Easy to Use have a significant effect on E-WOM. These findings provide a reference that goods sold in E-commerce or physical stores need to pay attention to Social Influence, Hedonic, Perceived Usefulness, Perceived Easy to Use, and Attitude in order to create E-WOM.

Batik is one of the works owned by the Indonesian Nation, which has noble values and is recognized by other nations. The rapid development of batik makes batik makers need to pay attention to the production process carried out, In carrying out the activities of making stamped batik, it has not been supported by a special work table. Still using an ordinary stamp table that is less comfortable to use for stamped batik. So that in doing their work craftsmen have low productivity and efficiency. This research was conducted at PT XYZ to evaluate and reduce the risk of musculoskeletal disorders in stamped batik makers through ergonomic work table redesign. The research method used is case study-based quantitative, with a population of PT XYZ employees who work as stamped batik makers. Primary data was collected through observation, questionnaires and interviews. Posture measurements were carried out using the NBM (Nordic Body Map) questionnaire, to determine musculoskeletal complaints including 28 muscle parts in the musculoskeletal system on both sides of the body right and left. Then posture measurements were taken using the REBA (Rapid Entire Body Assesment) method. The results of the NBM questionnaire showed that before the improvement of the stamp batik had a high chart of complaints of pain in the musculoskeletal muscles and also the results of the REBA score showed a high risk of musculoskeletal disorders, especially in the neck, shoulders, bronze, arms and legs. After the implementation of a more comfortable stamp work table design and stamp stove table (Adjustable) there was a significant decrease in the REBA score decreasing from 8 to 1. This shows a significant reduction in the risk of musculoskeletal disorders, so that ergonomic work table design can reduce the risk of musculoskeletal disorders at PT XYZ and increase worker comfort.

The success of educational institutions in providing quality services is influenced by various factors, including planning, facilities, human resources, and financial support. This research focuses on school financial management, emphasizing the importance of financial resilience to support operational resilience and sustainability, especially in private schools with limited funds. Financial resilience is the capacity of an institution to survive and adapt to financial challenges, which includes effective and efficient management of income and expenditure. This research uses qualitative methods with a descriptive approach to explore strategies for developing financial resilience at SMA Muhammadiyah 1 Yogyakarta. Data was collected through observation, semi-structured interviews, and document study, and analyzed using triangulation techniques to ensure the validity of the information. The main focus of research is on absorptive, adaptive and transformative strategies in school financial management. Absorptive strategies emphasize the importance of effective budget planning and evaluation. Adaptive strategies include the use of financial information systems and the involvement of external parties. Transformative strategies involve student service innovation, awards, and seeking additional funding Research findings show that SMA Muhammadiyah 1 Yogyakarta has succeeded in overcoming financial challenges through good management and implementing innovative strategies. This research recommends regular evaluation of financial management systems, staff training, and collaboration with other educational institutions to improve financial management strategies. It is hoped that further research can contribute to the development of policies and best practices in educational financial management.

The marketing of products based on local resources and traditional know-how, commonly referred to as "terroir" cosmetics, plays an essential role in regional marketing. These products serve to reinforce regional identity and boost the local economy. Such products, situated within the context of their place of provenance, serve to accentuate the distinctive cultural and natural attributes of a region, thereby facilitating the formation of a robust brand image. Such products respond to the growing consumer demand for authentic, natural and environmentally-friendly products, while supporting the local economy by creating jobs and developing regional businesses. Furthermore, these products attract tourists by offering an immersive and distinctive experience, linked to the discovery of local traditions and artisanal manufacturing processes. However, their success depends on a well-planned strategy to overcome the challenges of distribution, regulation and competition. In conclusion, " terroir" cosmetics are a powerful tool for promoting a region, but their implementation requires careful attention to ensure their long-term positive impact.

This research aims to discuss the dynamics of religious conversion of converts to Islam and their coaching patterns at the Central Sulawesi Regional Mualaf Center Foundation. This study uses a qualitative method. Data was collected through in-depth interviews, direct field observations, and written document reviews. This research interview involved administrators of converting foundations, converts, and local religious department officials. This research shows that the conversion of converts to Islam at the Central Sulawesi Regional Mualaf Center Foundation occurred because of guidance and marriage. The purpose of receiving guidance is that the informants studied religion before taking the shahada because of Gods guidance, while religious conversion was due to marriage, and the informants studied religion after marrying a Muslim partner. The religious conversion process occurs through seven stages: (1) Macro and micro context stages. In the macro context, informants experience pressure from family, the people closest to them, and the familys economic situation. There are two patterns of coaching for converts to Islam at the Central Sulawesi Regional Mualaf Center Foundation, namely: Pre-syahadat coaching, where the Mualaf Center Foundation programs pre-syahadat coaching or what is known as pre-syahadat discussions which are carried out through question and answer sessions about Christianization and the basics of Islam. After the discussion process, the individuals decide to embrace Islam, and then the foundation carries out the prayer process and indicates that the individual has officially converted to Islam.

Proper hygiene practices among food vendors are crucial in ensuring food safety and preventing foodborne illnesses. Although food vendors play a critical role in the food supply chain, foodborne illnesses and food contamination can result from inadequate hygiene practices. This study aimed to assess the food safety awareness and hygiene practices of street vendors in Digos City. Eventually, data was collected from 150 randomly selected food vendors, and answered the adopted questionnaire using a 5-point Likert scale. The study used a descriptive-comparative research design to determine the awareness level of food vendors on food safety and proper hygiene. Based on the findings, the level of awareness on food safety is high. It indicates that food safety standards are consistently upheld across food vendors. While, the level of food hygiene among food vendors was described as high, thus, this indicates that the food hygiene among food vendors is well practiced and relatively evident. Findings also revealed that there was a significant difference between food safety awareness and proper hygiene practices among vendors when analyzed by profile. Hence, the study suggests that improving food safety and hygiene standards in Digos City can lead to a reduction in foodborne diseases and overall public health by implementing food safety training for vendors and must undergo regular inspections of city health office.

Two field experiments were carried out on the yield of pea crop in soil naturally infested with annual weeds and broomrape (Orobanche crenata Forsk.), at Sakha Agricultural Research Station, Agricultural Research Center, Egypt, (31°07N, 30°05E) latitude. longitude) during the 2022/2023 and 2023/2024 winter seasons. This study was conducted to evaluate the effect of sowing dates (25th October and 25th November) and five weed control treatments on growth, yield components of pea as well as its associated weeds. A split plot design was used with four replicates. The main finding revealed that the studied two factors were dependent, The highest significant reduction percentage on controlling weeds included broomrape was obtained by using either of pea growing in 25th November with weed control treatments (Basagran at 0.5 L fed-1+ Select Super at 0.25 L fed-1 + Round up Star at 0.04 L fed-1 (twice)), (Alpha Top at 0.5 L fed-1 + Fuselied Forty at 1.4 L fed-1 + Round up Star at 0.04 L fed-1(twice)) and (Stomp Extra at 1.7 L fed-1 + Fuselied Forty at 1.4 L fed-1 + Round up Star at 0.04 L fed-1 (twice)), on controlling annual weeds, broomrape and on increasing pea yield and its components. The previous respective interactions gave the highest significant increasing values of pea seed yield (ton/fed), and its components in kafr El-Sheikh area.

This study determines the mediating effect of self-efficacy on the relationship between authentic leadership and work engagement of school heads in public schools of the Island Garden City of Samal. The quantitative research design was utilized with 300 public elementary and secondary school teachers in the Island Garden City of Samal. Through non-experimental, quantitative, and mediation analysis, data were gathered through a survey and were analyzed using the Mean, Pearson Product Moment Correlation, Multiple Regression Analysis, and Path analysis. The studys findings revealed a very high result regarding the level of Authentic Leadership, Self-efficacy, and Work Engagement among school heads as perceived by the teachers. Also, the result showed a significant relationship between authentic leadership, work engagement of school heads, and self-efficacy. However, on the singular capacity of these variables, only partial mediation was observed on the mediating effect of Self-Efficacy in the relationship between Authentic Leadership and Work Engagement.

This study aims to analyze and identify the competitive structure that forms the key success factors (KSFs) in the scrap metal trading industry, with open innovation as a mediating factor and its effect on competitive advantage. The research employs an explanatory method to explore the causal relationships between variables. Data were collected through questionnaires, direct interviews with business owners, managers, employees, and consumers in the scrap metal trading sector, as well as secondary sources such as articles, journals, online databases, libraries, and government agencies like the Ministry of Trade (Deperindag) and the Central Bureau of Statistics (BPS). The data collection techniques include literature review, interviews, and observations. Analytical methods employed in this study include descriptive analysis through company profiling, Porters Five Forces model for industry competition analysis, and an assessment of open innovation as a mediating factor for competitive advantage. The findings reveal that key success factors contributing to competitive advantage in the scrap metal trading industry are economies of scale, marketing capabilities, access to capital, raw material supply, and technology utilization. The application of Porters Five Forces, when mediated by open innovation, strengthens the relationship between open innovation and organizational strategy, ultimately leading to sustainable competitive advantage. Competitive advantage is enhanced by increased open innovation, which fosters organizational collaboration, adaptability, and the development of novel strategies. Through the implementation of open innovation, scrap metal trading companies can leverage diverse ideas and resources, enhancing competitiveness in dynamic market environments. Conclusion: The threat of new entrants in the scrap metal trading industry is low, while the bargaining power of suppliers and buyers is strong. The threat from substitute products is weak, and the rivalry among existing competitors is intense. Open innovation contributes to competitive advantage by promoting collaboration, encouraging adaptability, and supporting strategic innovation.

PT. Freeport Indonesia, the largest underground mining company in Indonesia, faces a significant challenge with premature tire damage on its production units. This damage results in costly downtime and negatively impacts mine productivity. This research aims to identify the factors contributing to premature tire damage and analyze their impact on company expenditures. Using a quantitative research method and multiple linear regression analysis techniques, this study found that factors such as "Puncture steel" and "Running flat" have a negative impact on company expenditures. On the other hand, the factor "Rock cut" shows a positive impact on company expenditures. This research provides valuable insights for PT. Freeport Indonesia to develop more effective tire maintenance strategies, reduce downtime, and optimize operational costs.

Oil palm is one type of plantation crop that occupies an important position in the agricultural sector and the plantation sector, and is a mainstay commodity of Indonesia whose development is very rapid. Good Material Handling is minimizing material handling costs, minimizing disruption or risk and delays in the production process. One of the companies engaged in the palm oil industry is PT. BSI which is a company engaged in the palm fruit processing industry. The products produced are crude palm oil (CPO), kernel, and fiber which implement a material handling system. However, the material handling process that is applied still experiences disturbances whose risks have an impact on the production process. So that researchers want to know the value of material handling risks that occur at PT.BSI with FMECA and FTA methods. The results of this study are at the risk identification stage using the FMECA method obtained six lists of risks that have an RPN value above 200 this is included in the very high and Unacceptable category. Then after further analysis using the FMECA method also that the six risks have decreased where the RPN value is less than 180 so that it is included in the high and tolerable categories. Then for the FTA analysis that the problem of these risks, namely conveyor trips and conveyor blockages, needs to be checked on a regularly scheduled conveyor leaf and implement a routine maintenance schedule and provide training to operators before carrying out work.

The didactic transposition is a central concept of didactics, the transformation of knowledge in order to teach it. During the didactic transposition, the knowledge learned is desynchronised and depersonalised in order to be programmed and published. To reason the didactic transposition, it is necessary to take into account the concepts : social practices of references, levels of formulation of a concept, student representations and conceptual frameworks.

This study attempts to identify the causes that led to the phonological mistakes of the stressing side, pauses, tones, and intonations in the Arabic text read by students at the Nurus Salam Mentayan Resident Houses 9th grade Wustha level. The error analysis approach is used in this investigation to track the development of Arabic text reading abilities. In addition to recording techniques, freely engaged dialectical methods and observation are used in data collection. The studys findings demonstrated 50 errors in the stressed speech in both the speech and the sentence. The pause happened when one spoke the ma`rifat phrases in a sentence or number when one spoke the word Qaul and the phrase that came from it, and when one spoke the words and responses. 43 reading tones do not match the words meaning; 4) 32 intonations on the intonation tune do not match the sentence or numbers context. Since intonations are uttered consistently without regard to meaning, they cannot convey the structure and meaning of numbers. Several variables contribute to the incidence of mistakes, such as: 1) When it comes to suprasegmental sounds, particularly stressing, pauses, tones, and intonation, teachers pay insufficient attention to them. 2) In theory, no subjects like ashwat can accept the super-segmental sound element. 3) The mother tongue heavily impacts the use of this suprasegmental noise, as the students reading habits of Indonesians are also flat, meaning they ignore tone, intonation, stressing, and pauses.

The Merdeka Curriculum is one of the governments effort in enhancing the quality of education in Indonesia. In its implementation, the Merdeka Curriculum initiating differentiated learning based on students needs. Therefore, teacher creativity is crucial in creating effective learning experiences. This study aims to explore the management of teacher creativity development done in SMP Negeri 3 Balikpapan in optimizing the implementation of the Merdeka Curriculum. This research was carried by using a qualitative method with a case study approach. To obtain the data needed, this research did interviews with the principal and teachers, observations, and school document analysis. Data analysis was conducted using Biklen & Bogdans qualitative data analysis method. The research found that the management of teacher creativity development at SMP Negeri 3 Balikpapan is carried out through the stages of planning, organizing, implementation, and controlling. Planning involves setting objectives, conducting joint discussions, planning programs, and evaluating programs. The school implements several programs for teacher creativity development, including learning communities (kombel), PMM, and teacher training. Organizing stage involves task allocation, collaboration, and forming implementation teams. During the implementation stage, the principal motivates, provides guidance, and builds effective communication. Meanwhile, the controlling stage includes evaluation meetings, monitoring, and supervision. In implementing the teacher creativity management program, the school encounters several obstacles, such as administrative burdens, time constraints, and limited use of technology.